| • | Increase overall satisfaction |
| • | Lower overall support costs |
| • | Rapidly configure email and calendar settings |
| • | Easily push new applications and updates |
| • | Educate mobile end-users |
We can tackle your most common smartphone support tasks in a fraction of the time, from remote control to device configuration to troubleshooting
Keep pace with smartphone technology advances – as
devices become more robust and powerful, so do your support challenges and
your employees need our help more than ever before.
We see what you see – smartphone simulation allows us to
manipulate the screen, use its keypad, and control the device as if it
were in our own hands.
Email and calendar configuration – we leverage
pre-populated templates to quickly configure email accounts and calendars,
the most common smartphone support tasks.
Support without boundaries – end users that are traveling
internationally can receive our support via text chat without the expense
of a long-distance international phone call.
Easily push new applications and updates – get a snapshot
of software versions with “system info” checks and transfer files and
folders via a two-pane, drag-and-drop file manager.
Best of all it is included in any ReadyState™ Service Level Agreement. If you are not currently a ReadyState™ SLA client of ours and would like to take advantage of our complementary network and systems audit (valued at $499) and our no risk, no obligation 30 day trial of any of our SLA's please fill in the following form and a representative will contact you as soon as possible.
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